Help Center

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Local orders take 7-10 business days to be delivered to you and we ship within 2-3 business days.
• International orders take 7-10 business days to be delivered via Courier and we ship within same 2-3 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders will have free shipping.

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & Shop (affiliated to shopify).

Note that additional exchange fee may apply if your currency is other than AUD$ Australian dollars.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email outdooronboard@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.  If the product is damaged on delivery, photos showing product damage.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after or if a replacement product is required, this will be sent.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 2-3 business days.

Our support team is always happy to guide you at any step!

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. 

• The customs value is made up of:
• the price paid for the goods,
• the insurance cost,
• the shipping cost.

Using your 3-in-1 cup holder is quick and easy. 1. Choose your set-up - The holder can be used: Attached to a cabana or umbrella stand - Use the adjustable universal clip to secure it firmly in place. In the sand or grass - Simply push the pointed end of the supplied stand into the ground for a stable cup stand. Tip: For best stability in sand, push the base down firmly and twist slightly as you insert. 2.  Insert your items - The wide opening is perfect for holding cups, bottles, cans, phones snacks or sunnies. 3. Relaz & enjoy - Your essentials stay upright, clean, sand-free while you enjoy the outdoors.  

Just add standard coffee cups, cans of drinks, bottles of beer/RTD's, "Boost" Juice and "Oakberry" Acai containers. Have your dinks or food your way.  No sand- No spills - just good vibes!

Currently we sell in Australia and New Zealand.  If you should be interested in being a stockist in these or another country please send an email enquiry to : outdooronboard@gmail.com